South Africa’s leading online retailer, Takealot, is venturing beyond its core e-commerce business with the launch of Takealot Fulfilment Services (TFS). This new offering transforms Takealot’s in-house logistics network into an independent business, now available to serve third-party clients with delivery, warehousing, and freight services across South Africa.
The move represents a strategic expansion that capitalizes on Takealot’s robust logistics infrastructure, which has been developed over years of managing large-scale e-commerce deliveries. TFS is built to meet the needs of businesses seeking reliable and cost-effective logistics solutions—particularly those that have been underserved by traditional courier providers.
According to the company, TFS draws on the same systems behind its food delivery platform, Mr D, allowing it to offer consistent service across major cities and towns in South Africa.
While pricing details remain undisclosed, the services offered through TFS include warehousing, freight transport, last-mile delivery, and comprehensive order fulfilment. With this new division, Takealot is positioning itself not only as an online retailer but also as a full-scale logistics partner for businesses in sectors such as retail, consumer goods, and pharmaceuticals.
The launch of TFS coincides with a broader strategic pivot by the company. As global players like Amazon look to enter the South African e-commerce market, Takealot is evolving its business model to reinforce its market presence. By offering logistics as a service, the company diversifies its revenue streams and enhances scalability beyond direct product sales.
Currently, Takealot manages over one million deliveries each month and partners with more than 4,500 contracted drivers. Its fulfilment network includes major warehouses in Gauteng and the Western Cape, complemented by an expanding network of pickup points. These logistics assets now form the operational foundation for TFS.
This isn’t Takealot’s first foray into logistics diversification. In 2020, the company launched TakealotNOW, a one-hour delivery pilot in Cape Town, signaling its ambitions to redefine traditional delivery timelines.
Additionally, Takealot plans to expand its driver franchise model, creating new opportunities for entrepreneurs and supporting youth employment and small business growth within South Africa’s delivery economy.
Through TFS, Takealot joins a global trend of tech-driven platforms evolving into logistics providers—a path already followed by companies such as Amazon, Shopify, and Jumia.
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